Shipping & Delivery Policy
GraphicsDuniya only sells digital graphic design templates.
No physical products are shipped or delivered.
Therefore, when we refer to “Shipping” on our website, it means
online delivery / access to the digital files you purchased.
1. Nature of Products – Digital Downloads Only
- All items available on GraphicsDuniya are provided in digital formats such as CDR, AI, PSD, JPG, or other graphic-related file types.
- These products can be downloaded instantly after purchase.
- No physical cards, printed materials, or parcels will be shipped.
- This means Shipping Charges = ₹0. We do not charge any shipping fee.
2. How Will You Receive the Files?
Once your payment is confirmed:
- You will see an Order Confirmation screen on the website.
- You can access and download your purchased files instantly from
My Account > Orders or Downloads section. - In addition, you may also receive an email containing
order details and download links (if this system is enabled).
Note: Sometimes download access may be delayed by 1–2 minutes due to processing or server issues. Please refresh after a moment.
3. No Physical Shipping – Important
- We do not send any physical product like printed cards, banners, parcels, or courier shipments.
- You are purchasing editable templates, which you can download and edit using CorelDraw or similar software.
4. Common Download Issues
If you face trouble downloading your file:
- Ensure that your order status is “Completed.”
- Check in “My Account” → “Downloads” if the file is visible.
- Try refreshing your browser or logging in using another device or browser.
- Also check your email inbox and spam folder in case the download link was emailed.
5. Still Facing Issues?
If:
- The file download isn’t working
- The file seems corrupted
- You received the wrong file
You can contact us for help:
- Email: support@graphicsduniya.com
- Contact Form: Available on our website
We’ll review your order and ensure you get proper access or correct files.
6. Delivery Time
- Instant Delivery: In most cases, digital files are available immediately after payment.
- If there’s a technical issue or server maintenance, there might be a slight delay. But there’s no waiting period like physical shipments.
7. Support Availability
- Our support team is available during regular working hours (e.g., 10 AM to 7 PM IST – update this based on your actual timings).
- But the download system runs 24/7, so you can purchase and download files anytime.
8. Policy Updates
GraphicsDuniya may update this Shipping & Delivery Policy as needed.
Any changes will be posted on this page.
Please check back from time to time for the latest version.